The Checklist Manifesto
Atul Gawande shows what the simple idea of the checklist reveals about the complexity of our lives and how we can deal with it. It is a common problem we face as we get more and more experienced at something. At some point, we think we have mastered the task and don't need to think about it much. That is exactly when we need checklists to make sure we don't make a mistake.
“Yet it is far from obvious that something as simple as a checklist could be of substantial help. We may admit that errors and oversights occur—even devastating ones. But we believe our jobs are too complicated to reduce to a checklist.”
“In a complex environment, experts are up against two main difficulties. The first is the fallibility of human memory and attention, especially when it comes to mundane, routine matters that are easily overlooked under the strain of more pressing events.”
Here is the Link to the Amazon book.
