It is 2020 and, this may be the year that click–walls come down. I was listening to Shep Hyken‘s podcast episode with David Meerman-Scott discussing
Tonight I was reminded how tough the competition is for each account. A friend of mine was clearly frustrated about something with his TMobile service
In marketing we talk a lot about converting our customers to advocates. The NPS score asks how likely a customer is to “recommend” a product
Top 5 Powerful Analytics KPIs Key Performance Indicators are important, and particularly important when performing text analytics with survey data. When conducting text analytics
Marketers need to be mindful of their digital foundations.
Reviews are great for your site or your app and everyone wants to get good reviews. Some brands are tempted to have employees write reviews