- starting a blog and not developing a content plan
- creating a Facebook page and not having an audience plan, creating one post that no-one sees and then judging the platform
- creating a twitter account, using a hash tag once and wondering why your customers don’t use it
- putting a QR code on anything (buy the book)
- creating a landing page and not having any audience generation or conversion systems in place
- going to one meet-up in your market/space and trying to sell the entire room your product/service
I say it all the time. People buy things from people they 1. Know 2. Like and 3. Trust. If you have a case study put it up! It doesn’t have to be the best in the world but it has to show why it is good to work with or buy your product. It doesn’t have to be a perfect best in the world example – be real, be honest, be you. Let your uniqueness come through in the writing.
Originally posted on ContentBoost:
I’ve visited your Web page. I’ve read your products and service descriptions, analyzed your “About” section and scanned your blog. Unfortunately, there’s something missing. There are no case studies detailing clear-cut examples of how your company has directly helped any of your customers.
As a result of this shortcoming, I’m left scratching my head wondering why this is (as I head to Google and start searching for competitors who can show me clear-cut evidence their products and services can produce the strong results they claim).
The good news is that your business is not alone in its lack of case studies. This is a problem I see all of the time on both B2B and B2C websites. It’s puzzling, too, considering that customer case studies and success stories are the third most influential type of asset in the purchasing process for customers in both large enterprises and small businesses. Case…
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One of my favorite one liners is from @unmarketing, “it’s like sending a mannequin to a networking event”. That is what we are doing when we create social content and then spray the same post in every channel. I am surprised at the volume of marketing spend and effort that goes into NOT engaging with an audience. Social allows marketers to get closer to their audience than ever.
No one joins a social network to hear from your brand. Think about it, when you create an account on a social site, what drove you there? Why did you join? Was it because you had a deep desire to see the ad that Ford created? Users join social networks for many reasons and when you talk to People you will find that many have ONE network that they use most. Some have two, and then wackos like me have 30. Want to do some fun social research, talk to your market about the social networks people use. Really listen and you will hear the aspects of the network that they value.
Not all Social Media is created equal. Facebook is very different from Twitter and LinkedIn is not the same as Instagram. Heck, Periscope isn’t the same as Meerkat. They are all different and that is the point. Each social ecosystem has its own way of sharing information.
There is no such thing as a neutral brand interaction. Every time your brand is seen, touched, interacted with, the brand impression is either positively or negatively impacted. Use the native tool to engage with the selected network to avoid a social media faux pas. For example, if you are going to post on Facebook. Follow their rules for posting, use links appropriately and images within guidelines. Don’t have your Facebook post automatically tweet your post. Why, because your tweet will look stupid. It will not follow the social norms for twitter. If you don’t care enough about your content to make sure that it looks (and functions properly) why, why, why should your audience? The same goes for all other social media networks you are using for your brand. By going native, you are communicating to the audiences system one level that you care about them, their choices, their preferred means of absorbing information. That my friends is good marketing.
The big brands have a new tool to lock consumers to their brand. The Amazon dash button uses the Amazon one click ordering to ship you more of a specific brand. Place the little button by where you keep paper towels. When you are running low, push the button and an amazon order is placed. Right now the program is by invitation only for Amazon Prime members.
What does this mean for marketers. Well if you are not with one of the big brands it is going to mean that your challenge with amazon as a channel just got harder. Fear not, there are other ways to grow your brand in the space. One example is the awesome team over at the dollar shave club.
This is going to be fun. I wonder how long it is going to take someone to crack this device and use it as a remote for Raspberry Pi? Shout out to Mark @ happen street. I am sure he will be among the first to crack it.
Below is a link from my facebook feed. Sure there is lots of crap in my feed and most of the ads are misleading BS. This one sounded familiar and you know me, I try not to be swayed by my cognitive biases – and this one hit the ‘mere-exposure effect‘.
January 4th, 2015 at 9:47am PST the entire Earth will be weightless for 5 minutes. Wait – because of Pluto? Yep – the article claims that little no-longer-a-planet, Pluto will be the cause. Of course a quick BS-Check on Google, Bing, Snopes will tell you that this hoax has been around since the 70s. According to Snopes it was 1976, “took place in 1976, when British astronomer Patrick Moore informed a radio audience that the movement of two planets would result in an upward gravitational pull which would make people on Earth lighter at precisely 9:47 a.m. that day.”
What I find interesting is that Buzz Live’s page on this has over 616,000 shares on Facebook and 23,521 ReTweets without mentioning that it is untrue. Somewhere on the page should be just a little mention that this is a joke.
I have used a lot of webcam and conference systems that are all designed to allow you to participate from miles away. Today I got to test drive, Beam from Suitable Technologies in Palo Alto. Emily from Suitable sent me an email with my invitation and a few clicks later I was ‘beamed’ into their sunny California office.
Beam is a remote presence device, think Avatar and Jonny #5. I was able to take over a robot, drive it around the office and interact with people all from the comfort of my desk.
Here is the video of my test drive: